Need to reduce your workload and delegate to another person? What options do you have? You evaluate a Buy / Borrow / Build strategy when solving your customer dilemmas. Evaluate the same framework when it comes to your workforce dilemma. Do you hire an employee (aka “buy” talent)? Do you hire a temp for a short project (aka “borrow” talent)? Do you hire an intern (aka “build” talent)? Wait, what about independent contractors?
Rachel O’Neil, from PeopleNova Human Capital, has over 15 years of experience helping many industries (pre-IPO, biotech, software, tech, manufacturing, non-profit) build people strategies and organizational cultures that boost employee engagement, brand loyalty, and build interactions that exceed customers’ expectations.
Location: Lucia Mastrangelo Room at Watertown Free Public Library